Zimmerman, W. (2005). Perception of a difference: The power in buying, marketing and selling customer care. Scottsdale, AZ: WZA, Inc..
Chicago Style CitationZimmerman, Wesley. Perception of a Difference: The Power in Buying, Marketing and Selling Customer Care. Scottsdale, AZ: WZA, Inc., 2005.
MLA CitationZimmerman, Wesley. Perception of a Difference: The Power in Buying, Marketing and Selling Customer Care. Scottsdale, AZ: WZA, Inc., 2005.
Warning: These citations may not always be 100% accurate.