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E-Service new directions in theory and practice /

Bibliographic Details
Corporate Author:	ProQuest (Firm)
Other Authors:	Rust, Roland T., Kannan, P. K.
Format:	Electronic eBook
Language:	English
Published:	Armonk, N.Y. : M.E. Sharpe, c2002.
Subjects:	Electronic commerce. Customer services. Electronic books.
Online Access:	Click to View

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