E-Service new directions in theory and practice /

Bibliographic Details
Corporate Author: ProQuest (Firm)
Other Authors: Rust, Roland T., Kannan, P. K.
Format: Electronic eBook
Language:English
Published: Armonk, N.Y. : M.E. Sharpe, c2002.
Subjects:
Online Access:Click to View
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245 0 0 |a E-Service  |h [electronic resource] :  |b new directions in theory and practice /  |c edited by Roland T. Rust and P.K. Kannan. 
246 3 |a EService :  |b new directions in theory and practice 
260 |a Armonk, N.Y. :  |b M.E. Sharpe,  |c c2002. 
300 |a xii, 336 p. :  |b ill. 
504 |a Includes bibliographical references and index. 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Electronic commerce. 
650 0 |a Customer services. 
655 4 |a Electronic books. 
700 1 |a Rust, Roland T. 
700 1 |a Kannan, P. K. 
710 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=302437  |z Click to View