APA Citation

ProQuest (Firm), Rust, R. T., & Kannan, P. K. (2002). E-Service: New directions in theory and practice. Armonk, N.Y.: M.E. Sharpe.

Chicago Style Citation

ProQuest (Firm), Roland T. Rust, and P. K. Kannan. E-Service: New Directions in Theory and Practice. Armonk, N.Y.: M.E. Sharpe, 2002.

MLA Citation

ProQuest (Firm), Roland T. Rust, and P. K. Kannan. E-Service: New Directions in Theory and Practice. Armonk, N.Y.: M.E. Sharpe, 2002.

Warning: These citations may not always be 100% accurate.