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Service innovation management

Bibliographic Details
Corporate Author:	ProQuest (Firm)
Other Authors:	van Riel, Allard C. R.
Format:	Electronic eBook
Language:	English
Published:	Bradford, England : Emerald Group Publishing, c2005.
Series:	Managing service quality: an international journal ; v. 15, no. 6
Subjects:	Customer services. Quality control. Electronic books.
Online Access:	Click to View

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