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|d MiAaPQ
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4 |
|a TS156
|b .S47 2005
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| 245 |
0 |
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|a Service innovation management
|h [electronic resource] /
|c guest editor Allard C.R. van Riel.
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| 260 |
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|a Bradford, England :
|b Emerald Group Publishing,
|c c2005.
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| 300 |
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|a 124 p.
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| 490 |
0 |
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|a Managing service quality: an international journal ;
|v v. 15, no. 6
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| 533 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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| 650 |
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0 |
|a Customer services.
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| 650 |
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0 |
|a Quality control.
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| 655 |
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4 |
|a Electronic books.
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| 700 |
1 |
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|a van Riel, Allard C. R.
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| 710 |
2 |
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|a ProQuest (Firm)
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| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=254019
|z Click to View
|
