Defending the brand aggressive strategies for protecting your brand in the online arena /

Bibliographic Details
Main Author: Murray, Brian H., 1968-
Corporate Author: ProQuest (Firm)
Format: Electronic eBook
Language:English
Published: New York : American Management Association, c2004.
Subjects:
Online Access:Click to View
LEADER 04136nam a22003734a 4500
001 EBC243012
003 MiAaPQ
005 20200520144314.0
006 m o d |
007 cr cn|||||||||
008 030630s2004 nyua sb 001 0 eng
010 |z  2003014924 
020 |z 0814407544 
035 |a (MiAaPQ)EBC243012 
035 |a (Au-PeEL)EBL243012 
035 |a (CaPaEBR)ebr10044971 
035 |a (OCoLC)468772210 
040 |a MiAaPQ  |c MiAaPQ  |d MiAaPQ 
050 4 |a HD69.B7  |b M79 2004 
082 0 4 |a 658.8/27  |2 22 
100 1 |a Murray, Brian H.,  |d 1968- 
245 1 0 |a Defending the brand  |h [electronic resource] :  |b aggressive strategies for protecting your brand in the online arena /  |c Brian H. Murray. 
260 |a New York :  |b American Management Association,  |c c2004. 
300 |a xvi, 268 p. :  |b ill. 
504 |a Includes bibliographical references and index. 
505 0 |a Digital brand abuse -- The dark side -- Objectionable content -- Pornography -- Adult entertainment -- Child pornography -- Hate, violence, and extremism -- Gambling -- Parody -- Defining "objectionable" -- Who's at risk? -- What to do -- The business case -- Boardroom summary -- The opportunities and threats of online commentary -- The rumor mill -- Financial earnings -- Early warning -- Information security -- Other security and liability threats -- The world's largest focus group -- Activism and "sucks" sites -- Nobody is immune -- Managing risk -- Buried treasure -- The business case -- Boardroom summary -- Customer diversion -- Customer capture -- Cybersquatting -- Typo-piracy -- Domain name administration -- Arbitration -- Search engine manipulation -- Invisible seeding -- Visible seeding -- Spoofing --Paid placement -- Managing seeding and spoofing issues -- Software utility generated advertisements -- Mislabeled links -- Unsolicited e-mail -- Keeping the customer -- Bringing the customer back -- Scope of the problem -- The future -- The business case -- Boardroom summary -- Online partners and distribution issues -- A managing partner compliance -- The customer experience -- Changing dynamics -- Online partners -- Affiliates -- Suppliers -- Distributors -- Third parties -- Monitoring partners -- Step 1: Prioritization -- Step 2: Brand management -- Step 3: Enforcement -- The business case -- Boardroom summary -- Counterfeits and gray markets -- Gray markets -- Combating gray market activity -- Counterfeiting -- Copier supplies -- Pharmaceuticals -- Online monitoring -- Criteria that may signal a suspect distributor -- Testing authenticity -- The business case -- Boardroom summary -- Defending against digital piracy -- Music -- Sales leads -- Video -- Cease and desist -- Customer convenience -- Copy protection and digital rights management -- Software -- Text and images -- E-books -- The Stephen King experiment -- News services -- Market data -- The business case -- Boardroom summary -- Trust -- The costs of compromised privacy and security -- Information collection technologies -- Cookies -- Web beacons -- Information security -- Customer information transmission -- Customer information storage -- Fraud -- Managing privacy and security -- The business case -- Boardroom summary -- Competitive intelligence -- Using online competitive intelligence to outmaneuver competitor brands -- The internet as a competitive intelligence source -- Brand presence -- Brand reach -- Competitor brand abuse -- Competitor absence -- Linking relationships -- Partnerships -- Recruiting competitor partners -- Online commentary -- Collecting the data -- Counterintelligence -- Actionable information -- The business case -- Boardroom summary. 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Brand name products. 
650 0 |a Trademark infringement. 
650 0 |a Electronic commerce. 
650 0 |a Product management. 
655 4 |a Electronic books. 
710 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=243012  |z Click to View