Successful business process management : what you need to know to get results /

Bibliographic Details
Main Author: Berman, Paula K., (Author)
Format: eBook
Language:English
Published: New York : American Management Association, [2014]
Subjects:
Online Access:Click to View
Table of Contents:
  • part one. Reviewing the definitions
  • part two. Building an effective process system
  • part three. Creating or revising a procedure
  • part four. Making procedures real
  • part five. Reviewing the skills required to make process improvement happen.