APA Citation

Berman, P. K. (2014). Successful business process management: What you need to know to get results. New York: American Management Association.

Chicago Style Citation

Berman, Paula K.. Successful Business Process Management: What You Need to Know to Get Results. New York: American Management Association, 2014.

MLA Citation

Berman, Paula K.. Successful Business Process Management: What You Need to Know to Get Results. New York: American Management Association, 2014.

Warning: These citations may not always be 100% accurate.