Successful business process management : what you need to know to get results /

Bibliographic Details
Main Author: Berman, Paula K., (Author)
Format: eBook
Language:English
Published: New York : American Management Association, [2014]
Subjects:
Online Access:Click to View
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100 1 |a Berman, Paula K.,  |e author. 
245 1 0 |a Successful business process management :  |b what you need to know to get results /  |c Paula K. Berman. 
264 1 |a New York :  |b American Management Association,  |c [2014] 
264 4 |c 2014 
300 |a 1 online resource (283 pages) 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
500 |a Includes index. 
505 0 |a part one. Reviewing the definitions -- part two. Building an effective process system -- part three. Creating or revising a procedure -- part four. Making procedures real -- part five. Reviewing the skills required to make process improvement happen. 
588 |a Description based on print version record. 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Workflow  |x Management. 
650 0 |a Organizational effectiveness  |x Management. 
650 0 |a Industrial management. 
655 4 |a Electronic books. 
776 0 8 |i Print version:  |a Berman, Paula K.  |t Successful business process management : what you need to know to get results.  |d New York : American Management Association, [2014]  |h ix, 268 pages  |z 9780814434017  |w (DLC)10843706 
797 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=1596425  |z Click to View