|
|
|
|
| LEADER |
01607nam a2200409 i 4500 |
| 001 |
EBC1477419 |
| 003 |
MiAaPQ |
| 005 |
20200520144314.0 |
| 006 |
m o d | |
| 007 |
cr cnu|||||||| |
| 008 |
120720s2013 enk o 000 0 eng d |
| 020 |
|
|
|z 9781849283830
|
| 020 |
|
|
|a 9781849284868
|q (electronic bk.)
|
| 035 |
|
|
|a (MiAaPQ)EBC1477419
|
| 035 |
|
|
|a (Au-PeEL)EBL1477419
|
| 035 |
|
|
|a (CaPaEBR)ebr10772231
|
| 035 |
|
|
|a (CaONFJC)MIL513548
|
| 035 |
|
|
|a (OCoLC)861559167
|
| 040 |
|
|
|a MiAaPQ
|b eng
|e rda
|e pn
|c MiAaPQ
|d MiAaPQ
|
| 050 |
|
4 |
|a HF5549.5.P37
|b M35 2013
|
| 082 |
0 |
|
|a 658.4/013
|2 23
|
| 100 |
1 |
|
|a McLean, Daniel
|c (ITSM Consultant)
|
| 245 |
1 |
0 |
|a Integrated measurement-- KPIs and metrics for ITSM :
|b a narrative account /
|c Daniel McLean.
|
| 264 |
|
1 |
|a Ely, Cambridgeshire :
|b IT Governance Publishing,
|c 2013.
|
| 300 |
|
|
|a 1 online resource (175 pages)
|
| 336 |
|
|
|a text
|2 rdacontent
|
| 337 |
|
|
|a computer
|2 rdamedia
|
| 338 |
|
|
|a online resource
|2 rdacarrier
|
| 588 |
|
|
|a Description based on online resource; title from PDF title page (ebrary, viewed October 18, 2013).
|
| 590 |
|
|
|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
|
| 650 |
|
0 |
|a Performance technology.
|
| 650 |
|
0 |
|a Performance standards.
|
| 650 |
|
0 |
|a Information technology
|x Management.
|
| 650 |
|
0 |
|a Information technology
|x Quality control.
|
| 655 |
|
4 |
|a Electronic books.
|
| 797 |
2 |
|
|a ProQuest (Firm)
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=1477419
|z Click to View
|
