Integrated measurement-- KPIs and metrics for ITSM : a narrative account /
| Main Author: | |
|---|---|
| Format: | eBook |
| Language: | English |
| Published: |
Ely, Cambridgeshire :
IT Governance Publishing,
2013.
|
| Subjects: | |
| Online Access: | Click to View |
| Physical Description: | 1 online resource (175 pages) |
|---|---|
| ISBN: | 9781849284868 |