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01569nam a2200409Ia 4500 |
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EBC1214953 |
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20200520144314.0 |
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060609s2006 enka sb 001 0 eng d |
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|z 2006045832
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|z 1860946690
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|z 9781860946691
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|z 9781860948893
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|a (MiAaPQ)EBC1214953
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|a (Au-PeEL)EBL1214953
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|a (CaPaEBR)ebr10699098
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|a (CaONFJC)MIL186745
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|a (OCoLC)815742085
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|a MiAaPQ
|c MiAaPQ
|d MiAaPQ
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|a HF5415.153
|b .I586 2006
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|a 658.5/75
|2 22
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|a Involving customers in new service development
|h [electronic resource] /
|c editors, Bo Edvardsson ... [et al.].
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260 |
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|a London :
|b Imperial College Press ;
|a Hackensack, NJ ;
|a London :
|b Distributed by World Scientific Publishing Co.,
|c c2006.
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300 |
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|a viii, 323 p. :
|b ill.
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490 |
0 |
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|a Series on technology management ;
|v v. 11
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504 |
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|a Includes bibliographical references and index.
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533 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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650 |
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|a New products
|x Management.
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650 |
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|a Customer relations.
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650 |
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|a Service industries
|x Management.
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650 |
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|a Creative ability in business.
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655 |
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4 |
|a Electronic books.
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700 |
1 |
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|a Edvardsson, Bo,
|d 1952-
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710 |
2 |
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|a ProQuest (Firm)
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856 |
4 |
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|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=1214953
|z Click to View
|