Involving customers in new service development

Bibliographic Details
Corporate Author: ProQuest (Firm)
Other Authors: Edvardsson, Bo, 1952-
Format: Electronic eBook
Language:English
Published: London : Hackensack, NJ ; London : Imperial College Press ; Distributed by World Scientific Publishing Co., c2006.
Series:Series on technology management ; v. 11
Subjects:
Online Access:Click to View
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245 0 0 |a Involving customers in new service development  |h [electronic resource] /  |c editors, Bo Edvardsson ... [et al.]. 
260 |a London :  |b Imperial College Press ;  |a Hackensack, NJ ;  |a London :  |b Distributed by World Scientific Publishing Co.,  |c c2006. 
300 |a viii, 323 p. :  |b ill. 
490 0 |a Series on technology management ;  |v v. 11 
504 |a Includes bibliographical references and index. 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a New products  |x Management. 
650 0 |a Customer relations. 
650 0 |a Service industries  |x Management. 
650 0 |a Creative ability in business. 
655 4 |a Electronic books. 
700 1 |a Edvardsson, Bo,  |d 1952- 
710 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=1214953  |z Click to View