Customer winback how to recapture lost customers and keep them loyal /
Main Author: | |
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Corporate Author: | |
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Format: | Electronic eBook |
Language: | English |
Published: |
San Francisco :
Jossey-Bass,
c2001.
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Edition: | 1st ed. |
Series: | Jossey-Bass business & management series.
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Subjects: | |
Online Access: | Click to View |
Physical Description: | xxii, 314 p. : ill. |
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Bibliography: | Includes bibliographical references (p. 291-301) and indexes. |