Ten steps to ITSM success : a practitioner's guide to enterprise IT transformation /

Bibliographic Details
Main Author: Esposito, Angelo.
Other Authors: Rogers, Timothy.
Format: eBook
Language:English
Published: Ely, Cambridgeshire : IT Governance Publishing, 2013.
Subjects:
Online Access:Click to View
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100 1 |a Esposito, Angelo. 
245 1 0 |a Ten steps to ITSM success :  |b a practitioner's guide to enterprise IT transformation /  |c Angelo Esposito, Timothy Rogers. 
264 1 |a Ely, Cambridgeshire :  |b IT Governance Publishing,  |c 2013. 
300 |a 1 online resource (255 pages) 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
504 |a Includes bibliographical references. 
588 |a Description based on online resource; title from PDF title page (ebrary, viewed October 18, 2013). 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
630 0 0 |a IT infrastructure library. 
630 0 0 |a ITSM library. 
650 0 |a Business enterprises  |x Information technology  |x Management. 
650 0 |a Information technology  |x Management. 
650 0 |a Organizational change  |x Management. 
655 4 |a Electronic books. 
700 1 |a Rogers, Timothy. 
797 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=1186311  |z Click to View