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20200520144314.0 |
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130601s2013 enk ob 000 0 eng d |
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|z 9781849284561
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|a 9781849284578
|q (electronic bk.)
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|a (MiAaPQ)EBC1186311
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|a (Au-PeEL)EBL1186311
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|a (CaPaEBR)ebr10772218
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|a (CaONFJC)MIL478098
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|a (OCoLC)884811469
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|a MiAaPQ
|b eng
|e rda
|e pn
|c MiAaPQ
|d MiAaPQ
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|a HD30.2
|b .E87 2013
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|a 658.05
|2 23
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|a Esposito, Angelo.
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|a Ten steps to ITSM success :
|b a practitioner's guide to enterprise IT transformation /
|c Angelo Esposito, Timothy Rogers.
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|a Ely, Cambridgeshire :
|b IT Governance Publishing,
|c 2013.
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|a 1 online resource (255 pages)
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|a text
|2 rdacontent
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|a computer
|2 rdamedia
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|a online resource
|2 rdacarrier
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|a Includes bibliographical references.
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|a Description based on online resource; title from PDF title page (ebrary, viewed October 18, 2013).
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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|a IT infrastructure library.
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630 |
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|a ITSM library.
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650 |
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|a Business enterprises
|x Information technology
|x Management.
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650 |
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|a Information technology
|x Management.
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650 |
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|a Organizational change
|x Management.
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|a Electronic books.
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|a Rogers, Timothy.
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|a ProQuest (Firm)
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856 |
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|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=1186311
|z Click to View
|