Description: Ten steps to ITSM success :

Bibliographic Details
Main Author:	Esposito, Angelo.
Other Authors:	Rogers, Timothy.
Format:	eBook
Language:	English
Published:	Ely, Cambridgeshire : IT Governance Publishing, 2013.
Subjects:	IT infrastructure library. ITSM library. Business enterprises > Information technology > Management. Information technology > Management. Organizational change > Management. Electronic books.
Online Access:	Click to View

Description
Physical Description:	1 online resource (255 pages)
Bibliography:	Includes bibliographical references.
ISBN:	9781849284578