APA Citation

Esposito, A., & Rogers, T. (2013). Ten steps to ITSM success: A practitioner's guide to enterprise IT transformation. Ely, Cambridgeshire: IT Governance Publishing.

Chicago Style Citation

Esposito, Angelo., and Timothy Rogers. Ten Steps to ITSM Success: A Practitioner's Guide to Enterprise IT Transformation. Ely, Cambridgeshire: IT Governance Publishing, 2013.

MLA Citation

Esposito, Angelo., and Timothy Rogers. Ten Steps to ITSM Success: A Practitioner's Guide to Enterprise IT Transformation. Ely, Cambridgeshire: IT Governance Publishing, 2013.

Warning: These citations may not always be 100% accurate.