Managing the new customer relationship strategies to engage the social customer and build lasting value /

Bibliographic Details
Main Author: Gordon, Ian H.
Corporate Author: ProQuest (Firm)
Format: Electronic eBook
Language:English
Published: Hoboken, N.J. : Wiley, 2013.
Subjects:
Online Access:Click to View
Description
Physical Description:xxi, 327 p. : ill.
Bibliography:Includes bibliographical references and index.
ISBN:9781118255902 (electronic bk.)