The little book of big customer satisfaction measurement /
| Main Author: | |
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| Format: | eBook |
| Language: | English |
| Published: |
Los Angeles, [California] :
SAGE,
2012.
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| Subjects: | |
| Online Access: | Click to View |
| Physical Description: | 1 online resource (164 pages) |
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| Bibliography: | Includes bibliographical references. |
| ISBN: | 9788132111450 (e-book) |