Cover Image

QR Code

The Zappos experience : 5 principles to inspice engage and wow.

Bibliographic Details
Main Author:	Michelli
Format:	Book
Published:	New York: McGraw Hill, 2012.
Subjects:	Customer service Mail-order business -- > Management Electronic commerce -- > Management Retail trade -- > Management Zappos -- > Management

Similar Items

Leading the starbucks way : 5 principles for connecting with your customers, your products and your people.
by: Michelli
Published: (2013)

Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world /
by: Niemeier, Stefan, 1973-
Published: (2013)

Electronic commerce in the retail sector from exploratory channel to strategic necessity /
Published: (2006)

Aspects of electronic retailing
Published: (2002)

Online shopping
Published: (2005)

E - Shock : the electronic shopping revolution : the electronic shopping revolution : strategies for retailers and manufacturers.
by: De Kare-Silver
Published: (1998)

The Digital Marketing Handbook : Deliver powerful digital campaigns
by: Kingsnorth, Simon
Published: (2022)

Vietnam - The Role of Postal Networks in Expanding Access to Financial Services Country case : Vietnam's postal finance services
by: World Bank
Published: (2013)

The Role of Postal Networks in Expanding Access to Financial Services : Egypt's Postal Finance Services
by: World Bank
Published: (2013)

The Role of Postal Networks in Expanding Access to Financial Services : Country Case - Egypt's Postal Finance Services
by: World Bank
Published: (2013)

The Starbucks experience : 5 principles for turning ordinary into extraordinary.
by: Michelli
Published: (2007)

Luxury retail management : how the world's top brands provide quality product & service support.
by: Chevalier
Published: (2012)

Implementing Electronic Business Registry Services : Recommendations for Policy Makers Based on the Experience of EU Accession Countries
by: Lewin, Anat, et al.
Published: (2015)

Electronic customer relationship management
Published: (2006)

E-business in the 21st century realities, challenges, and outlook /
by: Xu, Jun, Ph. D., 1960-
Published: (2010)

ICTs for Regional Trade and Integration in Africa
by: Souter, David, et al.
Published: (2014)

A guide to sales management : a practitioner's view of trade sales organizations /
by: Parravicini, Massimo.,
Published: (2015)

The seven principles of digital business strategy /
by: McKeown, Niall,, et al.
Published: (2017)

How contemporary publishers reach out to their customers : transition from B2B to B2C marketing in the publishing industry /
by: Sutton, Kim Maya,
Published: (2014)

Developing a Single Window to Facilitate Trade in Senegal
by: Diagne, Ibrahima
Published: (2012)

Role of Post Offices in Remittances and Financial Inclusion
by: Clotteau, Nils, et al.
Published: (2012)

Global e-commerce strategies for small business.
by: Costa
Published: (2001)

Advances in Digital Marketing and eCommerce : First International Conference 2020 /

Authentication and Digital Signatures in E-Law and Security : A Guide for Legislators and Managers
by: Asian Development Bank, et al.
Published: (2014)

Worldwide Landscape of Postal Financial Services : Asia Region
by: World Bank
Published: (2013)

Pushing the digital frontier insights into the changing landscape of E-business /
Published: (2001)

Carol Fung's : Guide to Online Retailing
by: Fung, Caroline Chui Ling, 1974-
Published: (2013)

Freight Transport for Development Toolkit : Integrated Logistics Services
by: Kopicki, Ron
Published: (2017)

The Six value medals : the essential tool for success in the 21st century.
by: Bono
Published: (2005)

Catalog an illustrated history of mail-order shopping /
by: Cherry, Robin.
Published: (2008)

THE SMART BUSINESS GUIDE TO CHINA E-COMMERCE : HOW TO WIN IN THE WORLDS'S LARGEST RETAIL MARKET
by: Lavin, Frank

Winning in emerging markets : a road map for strategy and execution.
by: Palepu
Published: (2010)

Digital transformation : the essentials of e-business leadership.
by: Patel
Published: (2000)

Futurize your enterprise : business strategy in the age of the e-customer.
by: Seige
Published: (1999)

Competing in a service economy : how to create a competitive advantage through service development and innovation.
by: Gustafsson
Published: (2003)

E-policy : how to develop computer, e-policy and internet guidelines to protect your company and its assets.
by: Overly
Published: (1999)

Digital Business Analysis.
by: Milani, Fredrik
Published: (2019)

Mastering e-business
by: Grefen, Paul.
Published: (2010)

Supply chain management : strategy, planning and operation.
by: Chopra
Published: (2001)

Reforming Customs Clearance in Pakistan
by: Ahmad, Manzoor
Published: (2012)