Magnetic service : the secrets of creating passionately devoted customers.
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
San Francisco:
Berrett-Koehler Publishers,
2003.
|
| Subjects: |
| LEADER | 00527cam a2200169 7i4500 | ||
|---|---|---|---|
| 001 | 0000014652 | ||
| 005 | 20041029090000.0 | ||
| 020 | 0 | 0 | |a 1-57675-236-4 |
| 090 | 0 | 0 | |a B 658.812 |b BEL |
| 100 | 1 | 0 | |a Bell |
| 245 | 1 | 0 | |a Magnetic service : |b the secrets of creating passionately devoted customers. |
| 260 | 0 | 0 | |a San Francisco: |b Berrett-Koehler Publishers, |c 2003. |
| 300 | # | # | |a 176 p. |
| 650 | 0 | 0 | |a Customer services |
| 650 | 0 | 0 | |a Customer satisfaction |
| 700 | 1 | 1 | |a Bell, |h Bilijack R. |
| 999 | |a B000016364 |b Book |c Book |e Business Information Centre | ||