Bell, & Bell. (2003). Magnetic service: The secrets of creating passionately devoted customers. San Francisco: Berrett-Koehler Publishers.
Chicago Style CitationBell, and Bell. Magnetic Service: The Secrets of Creating Passionately Devoted Customers. San Francisco: Berrett-Koehler Publishers, 2003.
MLA CitationBell, and Bell. Magnetic Service: The Secrets of Creating Passionately Devoted Customers. San Francisco: Berrett-Koehler Publishers, 2003.
Warning: These citations may not always be 100% accurate.