Leveraging ICT Platforms to Foster Citizen Engagement For Enhanced Public Accountability : The Korean Experience
This learning note aims to document the experience of the Board of Audit and Inspection of Korea (BAI) and the online administrative appeals hub system of Korea’s Central Administrative Appeals Commission (CAAC) in leveraging ICT platforms for citi...
| Main Authors: | , , , |
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| Language: | English |
| Published: |
World Bank, Washington, DC
2019
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/934881557835834023/Leveraging-ICT-Platforms-to-Foster-Citizen-Engagement-For-Enhanced-Public-Accountability-The-Korean-Experience http://hdl.handle.net/10986/31837 |
| Summary: | This learning note aims to document the
experience of the Board of Audit and Inspection of Korea
(BAI) and the online administrative appeals hub system of
Korea’s Central Administrative Appeals Commission (CAAC) in
leveraging ICT platforms for citizen engagement. The note
both analyzes participatory practices and examines how the
use of ICT platforms contributed to enhance public outreach
by making citizen engagement in public accountability more
cost-effective, scalable, transparent, and inclusive. The
learning note targets accountability institutions (such as
supreme audit institutions, anti corruption agencies,and so
on), as well as representatives from civil society
organizations and citizens around the world interested in
knowing more about the experience of Korea, including the
challenges and opportunities, in leveraging ICT tools to
foster citizen engagement for enhanced public accountability. |
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