The mediating role of hospital image: The impact of care cost and service quality on patient satisfaction
The primary goal of this research is to empirically examine the function of hospital image in mediating the relationship between care cost, healthcare service quality, and patient satisfaction. Eight hospitals in the Syrian capital, Damascus, were chosen to conduct this research. The patients were s...
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| Format: | PDF Document |
| Language: | eng |
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Faculty of Economics and Business, University of Muhammadiyah Malang
2022
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| Online Access: | https://ejournal.umm.ac.id/index.php/jibe/article/view/18475 |