ANTESEDEN DAN LUARAN DARI KEPUASAN PELANGGAN
The research objective is to analyze customers satisfaction of “Nova” VCO brand product in the Surabaya area counters or retails. The customers have been bought the product during the research periods. The data analyzed by SEM (Structural Equation Modeling) approach through AMOS program. The result...
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Format: | PDF Document |
Language: | eng |
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Faculty of Economics and Business, University of Muhammadiyah Malang
2017
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Online Access: | https://ejournal.umm.ac.id/index.php/jibe/article/view/4695 |