Tourist customer service satisfaction an encounter approach /

Bibliographic Details
Main Author: Noe, Francis P., 1939-
Corporate Author: ProQuest (Firm)
Other Authors: Uysal, Muzaffer., Magnini, Vincent P.
Format: Electronic eBook
Language:English
Published: London ; New York : Routledge, 2010.
Subjects:
Online Access:Click to View
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100 1 |a Noe, Francis P.,  |d 1939- 
245 1 0 |a Tourist customer service satisfaction  |h [electronic resource] :  |b an encounter approach /  |c Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini. 
260 |a London ;  |a New York :  |b Routledge,  |c 2010. 
300 |a ix, 193 p. 
504 |a Includes bibliographical references and index. 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Tourism  |x Management. 
650 0 |a Hospitality industry  |x Management. 
655 4 |a Electronic books. 
700 1 |a Uysal, Muzaffer. 
700 1 |a Magnini, Vincent P. 
710 2 |a ProQuest (Firm) 
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