Hospitality management : a brief introduction /

Bibliographic Details
Main Author: Wood, Roy C., 1959- (Author)
Format: eBook
Language:English
Published: Los Angeles : SAGE, 2015.
Subjects:
Online Access:Click to View
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100 1 |a Wood, Roy C.,  |d 1959-  |e author. 
245 1 0 |a Hospitality management :  |b a brief introduction /  |c Roy C. Wood. 
264 1 |a Los Angeles :  |b SAGE,  |c 2015. 
300 |a 1 online resource (191 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references (pages 156-181) and index. 
505 0 |a Where are we going? The nature of hospitality management -- What kind of industry? Structure, strategy and the nature of the hospitality industry -- A people business? Human resources in the hospitality sector -- Is your room alright? Accommodation management in hospitality -- Are you enjoying your meal? Food and beverage management in hospitality -- Would you like to join our customer loyalty programme? Marketing and consumption in hospitality -- Can I speak to whoever's in charge? The role of management in hospitality -- So you give degrees to waiters? Hospitality management education -- Conclusion : the proof of the pudding? 
588 |a Description based on print version record. 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Hospitality industry  |x Management. 
650 0 |a Hotel management. 
655 4 |a Electronic books. 
776 0 8 |i Print version:  |a Wood, Roy C., 1959-  |t Hospitality management : a brief introduction.  |d Los Angeles : SAGE, 2015   |h 191 pages   |z 9781446246948   |w (DLC) 2014954699 
797 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=5601752  |z Click to View