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20200520144314.0 |
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181222s2015 caua ob 001 0 eng d |
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|z 9781446246948
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|z 9781446246955
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|a 9781473927766 (e-book)
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|a (MiAaPQ)EBC5601752
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|a (Au-PeEL)EBL5601752
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|a (CaPaEBR)ebr11638955
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|a (OCoLC)918560159
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|a MiAaPQ
|b eng
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|c MiAaPQ
|d MiAaPQ
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|a TX911.3.M27
|b .W663 2015
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|a 647.94068
|2 23
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|a Wood, Roy C.,
|d 1959-
|e author.
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|a Hospitality management :
|b a brief introduction /
|c Roy C. Wood.
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|a Los Angeles :
|b SAGE,
|c 2015.
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|a 1 online resource (191 pages) :
|b illustrations
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|a text
|b txt
|2 rdacontent
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|a computer
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|2 rdamedia
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|a online resource
|b cr
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|a Includes bibliographical references (pages 156-181) and index.
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|a Where are we going? The nature of hospitality management -- What kind of industry? Structure, strategy and the nature of the hospitality industry -- A people business? Human resources in the hospitality sector -- Is your room alright? Accommodation management in hospitality -- Are you enjoying your meal? Food and beverage management in hospitality -- Would you like to join our customer loyalty programme? Marketing and consumption in hospitality -- Can I speak to whoever's in charge? The role of management in hospitality -- So you give degrees to waiters? Hospitality management education -- Conclusion : the proof of the pudding?
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|a Description based on print version record.
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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|a Hospitality industry
|x Management.
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|a Hotel management.
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|a Electronic books.
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|i Print version:
|a Wood, Roy C., 1959-
|t Hospitality management : a brief introduction.
|d Los Angeles : SAGE, 2015
|h 191 pages
|z 9781446246948
|w (DLC) 2014954699
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|a ProQuest (Firm)
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856 |
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|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=5601752
|z Click to View
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