Essential communications skills for managers. Volume II, A practical guide for communicating effectively with all people in all situations /
The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This "how-to" book provides readers with the essential knowledge, attitudes, and...
| Main Authors: | , |
|---|---|
| Format: | eBook |
| Language: | English |
| Published: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2017.
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| Edition: | First edition. |
| Series: | Corporate communication collection.
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| Subjects: | |
| Online Access: | Click to View |
Table of Contents:
- Section 1. Topic 1. Sending effective messages
- Section 2. The four methods of communicating
- Topic 2. Tips for speaking effectively
- Topic 3. Delivering your speech
- Topic 4. Presiding over the question and answer period
- Topic 5. Overcoming speaker anxiety
- Topic 6. Introducing guest speakers properly
- Topic 7. Tips for listening effectively
- Topic 8. Using and interpreting body language
- Topic 9. Tips for writing effectively
- Topic 10. E-mail: do's and don'ts
- Topic 11. Editing techniques
- Topic 12. Proofreading methods
- Topic 13. Tips for reading effectively
- Section 3. Planning and conducting productive meetings
- Topic 14. Planning a meeting
- Topic 15. Conducting a meeting
- Topic 16. Contributing as a meeting participant
- Topic 17. Holding better one-on-one meetings
- Topic 18. Improving video and teleconferencing
- Section 4. Communicating skills for dealing with special situations
- Topic 19. Interviewing job applicants
- Topic 20. Orientating new employees
- Topic 21. Training people for the job
- Topic 22. Developing performance objectives, standards, and priorities of an organization
- Topic 23. Creating and agreeing on job descriptions
- Topic 24. Negotiating one-on-one
- Topic 25. Compromising to reach agreement
- Topic 26. Evaluating employee performance
- Topic 27. Coaching employees to improve performance
- Topic 28. Writing impressive news releases
- Topic 29. Communicating clearly with a diverse group of employees
- Topic 30. Communicating effectively with male and female employees
- Topic 31. Using sex fair language
- Section 5. Topic 32. Communicating attitudes and techniques for coping competently with difficult employees
- Index.