Essential communications skills for managers. Volume II, A practical guide for communicating effectively with all people in all situations /

The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This "how-to" book provides readers with the essential knowledge, attitudes, and...

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Bibliographic Details
Main Authors: St. John, Walter, (Author), Haskell, Ben, (Author)
Format: eBook
Language:English
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2017.
Edition:First edition.
Series:Corporate communication collection.
Subjects:
Online Access:Click to View
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100 1 |a St. John, Walter,  |e author. 
245 1 0 |a Essential communications skills for managers.  |n Volume II,  |p A practical guide for communicating effectively with all people in all situations /  |c Walter St. John, Ben Haskell. 
246 3 0 |a Practical guide for communicating effectively with all people in all situations. 
250 |a First edition. 
264 1 |a New York, New York (222 East 46th Street, New York, NY 10017) :  |b Business Expert Press,  |c 2017. 
300 |a 1 online resource (x, 216 pages) 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
490 1 |a Corporate communication collection,  |x 2156-8170 
500 |a Includes index. 
505 0 |a Section 1. Topic 1. Sending effective messages -- Section 2. The four methods of communicating -- Topic 2. Tips for speaking effectively -- Topic 3. Delivering your speech -- Topic 4. Presiding over the question and answer period -- Topic 5. Overcoming speaker anxiety -- Topic 6. Introducing guest speakers properly -- Topic 7. Tips for listening effectively -- Topic 8. Using and interpreting body language -- Topic 9. Tips for writing effectively -- Topic 10. E-mail: do's and don'ts -- Topic 11. Editing techniques -- Topic 12. Proofreading methods -- Topic 13. Tips for reading effectively -- Section 3. Planning and conducting productive meetings -- Topic 14. Planning a meeting -- Topic 15. Conducting a meeting -- Topic 16. Contributing as a meeting participant -- Topic 17. Holding better one-on-one meetings -- Topic 18. Improving video and teleconferencing -- Section 4. Communicating skills for dealing with special situations -- Topic 19. Interviewing job applicants -- Topic 20. Orientating new employees -- Topic 21. Training people for the job -- Topic 22. Developing performance objectives, standards, and priorities of an organization -- Topic 23. Creating and agreeing on job descriptions -- Topic 24. Negotiating one-on-one -- Topic 25. Compromising to reach agreement -- Topic 26. Evaluating employee performance -- Topic 27. Coaching employees to improve performance -- Topic 28. Writing impressive news releases -- Topic 29. Communicating clearly with a diverse group of employees -- Topic 30. Communicating effectively with male and female employees -- Topic 31. Using sex fair language -- Section 5. Topic 32. Communicating attitudes and techniques for coping competently with difficult employees -- Index. 
506 1 |a Access restricted to authorized users and institutions. 
520 3 |a The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This "how-to" book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes. Each topic is divided into "Things to Know" and "Things to Do." 
588 |a Title from PDF title page (viewed on February 2, 2017). 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Communication in management. 
653 |a Reading Tips 
653 |a Persuasive Communication 
653 |a Managerial Communications 
653 |a Management Skills 
653 |a Managerial Performance 
653 |a Listening Tips 
653 |a Gender-Neutral 
653 |a Diversity Communication 
653 |a Conflict Resolution 
653 |a Communication Skills 
653 |a Communication Reference Guide for Managers 
653 |a Communication Mistakes 
653 |a Communication Guide for Managers 
653 |a Communication Fundamentals 
653 |a Communication Effectiveness for Managers 
653 |a Communicating under Stress 
653 |a Communicating Strategies 
653 |a Communication 
653 |a Communicating with Employees 
653 |a Communicating in the Workplace 
653 |a Communicating in a Crisis 
653 |a Communicating for Managers 
653 |a Communicating Effectively 
653 |a Writing Tips 
653 |a Workplace Communications 
653 |a Workplace Situations 
653 |a Speechmaking 
653 |a Speaking Confidently 
655 4 |a Electronic books. 
700 1 |a Haskell, Ben,  |e author. 
776 0 8 |i Print version:  |z 9781631576560 
797 2 |a ProQuest (Firm) 
830 0 |a Corporate communication collection.  |x 2156-8170 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=4790176  |z Click to View