Service design with applications to health care institutions /

This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular.

Bibliographic Details
Main Author: Barros, Oscar, (Author)
Format: eBook
Language:English
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2017.
Edition:First edition.
Series:Service systems and innovations in business and society collection.
Subjects:
Online Access:Click to View
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100 1 |a Barros, Oscar,  |e author. 
245 1 0 |a Service design with applications to health care institutions /  |c Oscar Barros. 
250 |a First edition. 
264 1 |a New York, New York (222 East 46th Street, New York, NY 10017) :  |b Business Expert Press,  |c 2017. 
300 |a 1 online resource (xv, 221 pages) :  |b illustrations. 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
490 1 |a Service systems and innovations in business and society collection,  |x 2326-2699 
504 |a Includes bibliographical references (pages 203-215) and index. 
505 0 |a 1. Introduction -- 2. Foundations for health care institutions' design -- 3. Health service business design -- 4. Health services configuration and capacity design -- 5. Health service resource management process design -- 6. Health operating management process design -- 7. Conclusions -- Notes -- References -- Index. 
506 1 |a Access restricted to authorized users and institutions. 
520 3 |a This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular. 
588 |a Title from PDF title page (viewed on December 17, 2016). 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Industrial management. 
650 0 |a Health services administration. 
650 2 |a Health Services Administration. 
653 |a Analytics 
653 |a BPMN 
653 |a BPMS 
653 |a Business Design 
653 |a Business Design Patterns 
653 |a Business Engineering 
653 |a Business Intelligence 
653 |a Business Process Patterns 
653 |a Enterprise Architecture Design 
653 |a Health Care Architectures 
653 |a Health Care Services Design 
653 |a Service Design 
653 |a Service Engineering 
653 |a Service Processes Design 
655 4 |a Electronic books. 
776 0 8 |i Print version:  |z 9781631575709 
797 2 |a ProQuest (Firm) 
830 0 |a Service systems and innovations in business and society collection.  |x 2326-2699 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=4756019  |z Click to View