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The patient paradigm shifts : profiling the new healthcare consumer /

The dynamics of healthcare are shifting the patient paradigm in dramatic ways. The former patient is now both a consumer and a customer. The mantra of this new consumer is "convenient, fast, simple, and high value." Their expectations for healthcare are similar to what they experience in o...

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Bibliographic Details
Main Author: Chan, Judy L., (Author)
Format: eBook
Language:English
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2017.
Edition:First edition.
Series:Healthcare management collection.
Subjects:
Patient-centered health care > United States.
Medical care > United States.
Medical technology > Social aspects > United States.
Patient-Centered Care.
Delivery of Health Care.
Biomedical Technology.
United States.
Affordable Care Act (ACA)
big data
consumer
consumerism
consumer profile
cost of health care
customer
EHR adoption
health
healthcare
health information exchange
health insurance
healthcare transformation
interoperability
ObamaCare
patient
patient-turned-consumer
precision medicine
transparency
Electronic books.
Online Access:Click to View
Table of Contents:
  • 1. Transformation of healthcare: it's about time and money
  • 2. Healthcare joins the 21st century: moving from paper to binary
  • 3. We pay and pay for healthcare
  • 4. Reframing healthcare delivery: my time and my place
  • 5. Consumers are us
  • 6. Communication gets a facelift
  • 7. In transparency do we trust?
  • 8. Right time, right place: improving quality at the point of treatment
  • 9. The new old: aging dynamically
  • 10. Converging data for better healthcare
  • 11. Thoughts on the future
  • Appendix: additional resources
  • Index.

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