The patient paradigm shifts : profiling the new healthcare consumer /
The dynamics of healthcare are shifting the patient paradigm in dramatic ways. The former patient is now both a consumer and a customer. The mantra of this new consumer is "convenient, fast, simple, and high value." Their expectations for healthcare are similar to what they experience in o...
Main Author: | |
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Format: | eBook |
Language: | English |
Published: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2017.
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Edition: | First edition. |
Series: | Healthcare management collection.
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Subjects: | |
Online Access: | Click to View |