Managing and improving quality : integrating quality, statistical methods and process control /

Quality is a discipline that focuses on product and service excellence. This book is about improving the quality of products and services. The improved quality and reliability lead to higher perceived value and increased market share for a company, thereby increasing revenue and profitability. The b...

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Bibliographic Details
Main Author: Sahay, Amar., (Author)
Format: eBook
Language:English
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016.
Edition:First edition.
Series:Supply and operations management collection.
Subjects:
Online Access:Click to View
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100 1 |a Sahay, Amar.,  |e author. 
245 1 0 |a Managing and improving quality :  |b integrating quality, statistical methods and process control /  |c Amar Sahay. 
250 |a First edition. 
264 1 |a New York, New York (222 East 46th Street, New York, NY 10017) :  |b Business Expert Press,  |c 2016. 
300 |a 1 online resource (xii, 288 pages) 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
490 1 |a Supply and operations management collection,  |x 2156-8200 
504 |a Includes bibliographical references (page [281]) and index. 
505 0 |a 1. Introduction to quality -- 2. Quality programs in use today: Lean Six Sigma and total quality management -- 3. Statistical methods used in quality -- 4. Making inferences about process quality -- 5. Process variation, how it affects product quality -- 6. Control charts: fundamentals and concepts -- 7. Control charts for variables -- 8. Control charts for attributes -- 9. Process capability analysis -- 10. Summary, applications, and computer implementation -- Appendix A. Standard normal distribution table -- Appendix B. Partial t-distribution table -- Appendix C. Table of control chart constants -- Bibliography -- Index. 
506 1 |a Access restricted to authorized users and institutions. 
520 3 |a Quality is a discipline that focuses on product and service excellence. This book is about improving the quality of products and services. The improved quality and reliability lead to higher perceived value and increased market share for a company, thereby increasing revenue and profitability. The book discusses the concepts and dimensions of quality, costs of poor quality, the importance of quality in this highly competitive global economy, and quality programs--Six Sigma and Lean Six Sigma that focus on improving quality in industries. The text integrates quality concepts, statistical methods, and one of the major tools of quality--Statistical Process Control (SPC)--a major part of Six Sigma control phase. A significant part of the book is devoted to process control and the tools of SPC--control charts--used for monitoring, controlling, and improving the processes by identifying the causes of process variation. The fundamentals of control charts, along with SPC techniques for variables and attributes, and process capability analysis and their computer applications are discussed in detail. This book fills a gap in this area by showing the readers comprehensive and step-wise solutions to model and solve quality problems using computers. 
588 |a Title from PDF title page (viewed on December 26, 2015). 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Quality of products. 
650 0 |a Quality control. 
653 |a capability analysis 
653 |a common cause of variation 
653 |a control charts 
653 |a control charts for attributes 
653 |a control charts for variables 
653 |a control limits 
653 |a cost of quality 
653 |a lean six sigma 
653 |a pattern analysis 
653 |a p-chart 
653 |a process spread 
653 |a process variation 
653 |a rational subgroup 
653 |a R-Chart 
653 |a run charts 
653 |a s-chart 
653 |a Six Sigma 
653 |a special causes of variation 
653 |a specification limits 
653 |a statistical process control 
653 |a three-sigma limits 
653 |a total quality management (TQM) 
653 |a x- chart 
655 4 |a Electronic books. 
776 0 8 |i Print version:  |z 9781631573415 
797 2 |a ProQuest (Firm) 
830 0 |a Supply and operations management collection.  |x 2156-8200 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=4388935  |z Click to View