Description: Service design for business :

Bibliographic Details
Main Authors:	Reason, Ben, 1972- (Author), Lvlie, Lavrans, 1969- (Author), Flu, Melvin Brand, 1966- (Author)
Other Authors:	Lai, Wendy, (Cover designer), Gates, Melissa, (Illustrator), Leeuvan, Wendy Van, (Editor)
Format:	eBook
Language:	English
Published:	Hoboken, New Jersey : Wiley, 2016.
Subjects:	Customer services. Customer relations. Electronic books.
Online Access:	Click to View

Description
Item Description:	Includes index.
Physical Description:	1 online resource (161 pages) : illustrations (some color)
ISBN:	9781118988947