APA Citation

Reason, B., Lvlie, L., Flu, M. B., Lai, W., Gates, M., & Leeuvan, W. V. (2016). Service design for business: A practical guide to optimizing the customer experience. Hoboken, New Jersey: Wiley.

Chicago Style Citation

Reason, Ben, Lavrans Lvlie, Melvin Brand Flu, Wendy Lai, Melissa Gates, and Wendy Van Leeuvan. Service Design for Business: A Practical Guide to Optimizing the Customer Experience. Hoboken, New Jersey: Wiley, 2016.

MLA Citation

Reason, Ben, et al. Service Design for Business: A Practical Guide to Optimizing the Customer Experience. Hoboken, New Jersey: Wiley, 2016.

Warning: These citations may not always be 100% accurate.