The network is your customer five strategies to thrive in a digital age /

Bibliographic Details
Main Author: Rogers, David L., 1970-
Corporate Author: ProQuest (Firm)
Format: Electronic eBook
Language:English
Published: New Haven : Yale University Press, 2010.
Subjects:
Online Access:Click to View
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100 1 |a Rogers, David L.,  |d 1970- 
245 1 4 |a The network is your customer  |h [electronic resource] :  |b five strategies to thrive in a digital age /  |c David L. Rogers. 
260 |a New Haven :  |b Yale University Press,  |c 2010. 
300 |a xx, 312 p. :  |b ill. 
504 |a Includes bibliographical references and index. 
505 0 |a A new model for customers in the digital age -- The customer network revolution -- Network science and lessons for business -- Five strategies to thrive with customer networks -- Access : be faster, be easier, be everywhere, be always on -- Engage : become a source of valued content -- Customize : make your offering adaptable to your customers' needs -- Connect : become a part of your customers' conversations -- Collaborate : involve your customers at every stage of your enterprise -- Leadership and the customer network-focused organization -- Planning and executing a complete customer network strategy -- Creating the customer network-focused organization -- Self-assessment : how networked is your business? -- How to continue the conversation online -- Cases and examples by industry. 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Business networks. 
650 0 |a Social networks. 
650 0 |a Digital media  |x Social aspects. 
650 0 |a Digital media  |x Economic aspects. 
650 0 |a Strategic planning. 
655 4 |a Electronic books. 
710 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=3420675  |z Click to View