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EBC3420675 |
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20200520144314.0 |
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100730s2010 ctuad sb 001 0 eng d |
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|z 2010029162
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|z 9780300165876 (clothbound : alk. paper)
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|a 9780300166019 (electronic bk.)
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|a (MiAaPQ)EBC3420675
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|a (Au-PeEL)EBL3420675
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|a (CaPaEBR)ebr10461096
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|a (CaONFJC)MIL305786
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|a (OCoLC)923595897
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|a MiAaPQ
|c MiAaPQ
|d MiAaPQ
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|a HD69.S8
|b R646 2010
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|a 658.8/12
|2 22
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|a Rogers, David L.,
|d 1970-
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|a The network is your customer
|h [electronic resource] :
|b five strategies to thrive in a digital age /
|c David L. Rogers.
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260 |
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|a New Haven :
|b Yale University Press,
|c 2010.
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300 |
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|a xx, 312 p. :
|b ill.
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504 |
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|a Includes bibliographical references and index.
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505 |
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|a A new model for customers in the digital age -- The customer network revolution -- Network science and lessons for business -- Five strategies to thrive with customer networks -- Access : be faster, be easier, be everywhere, be always on -- Engage : become a source of valued content -- Customize : make your offering adaptable to your customers' needs -- Connect : become a part of your customers' conversations -- Collaborate : involve your customers at every stage of your enterprise -- Leadership and the customer network-focused organization -- Planning and executing a complete customer network strategy -- Creating the customer network-focused organization -- Self-assessment : how networked is your business? -- How to continue the conversation online -- Cases and examples by industry.
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533 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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650 |
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|a Business networks.
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650 |
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|a Social networks.
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650 |
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|a Digital media
|x Social aspects.
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650 |
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|a Digital media
|x Economic aspects.
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650 |
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|a Strategic planning.
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655 |
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4 |
|a Electronic books.
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710 |
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|a ProQuest (Firm)
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856 |
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|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=3420675
|z Click to View
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