Responding to crisis a rhetorical approach to crisis communication /

Bibliographic Details
Corporate Author: ProQuest (Firm)
Other Authors: Millar, Dan Pyle, 1938-, Heath, Robert L. 1941-
Format: Electronic eBook
Language:English
Published: Mahwah, N.J. : Lawrence Erlbaum, 2004.
Series:LEA's communication series.
Subjects:
Online Access:Click to View
Table of Contents:
  • pt. 1. Crisis preparation : planning for the inevitable
  • pt. 2. Crisis response : the time to speak
  • pt. 3. After the dance is over : postcrisis response.