Management Mastery and Practice Series : Everything You Ever Wanted to Know about Managing People but Were Afraid to Ask.

Bibliographic Details
Main Author: Stout-Rostron, Sunny.
Other Authors: Taylor, Michael.
Format: eBook
Language:English
Published: Randburg : Knowledge Resources, 2022.
Edition:1st ed.
Subjects:
Online Access:Click to View
Table of Contents:
  • Cover
  • Title Page
  • Endorsements
  • Dedication
  • Copyright Page
  • Full Title Page
  • Management Mastery and Practice Series - Context
  • Table of contents
  • List of tables
  • List of figures
  • List of activities
  • Series author biographies
  • Preface
  • Part One - Making the change to becoming a leader-manager
  • Chapter 1: Challenges to leading and managing in a hybrid environment
  • Introduction
  • Agility and adaptability
  • How to resolve these challenges
  • Coaching and mentoring
  • What we need to succeed
  • Conclusion
  • Chapter 2: Becoming a leader-manager
  • Becoming a leader-manager
  • The history of management
  • Management theory
  • Conclusion
  • Chapter 3: What is your managerial style?
  • Blake and Mouton's Managerial Grid
  • Conclusion
  • Chapter 4: How does leadership differ from management?
  • Management competences
  • Time and self-management
  • The Management Wheel - measuring time in your
  • How is leadership different from management?
  • The dimensions of leadership
  • Seven decades of leadership development
  • The six intelligences of leadership
  • Conclusion
  • Part Two - Managing self and others
  • Chapter 5: Managing self: Emotionally intelligentleadership styles and mindfulness
  • Emotional intelligence
  • Understanding the importance of EQ
  • Core self-evaluation
  • Leadership styles
  • How are you and your team creating emotional and mental agility?
  • States of being and mindfulness
  • Conclusion
  • Chapter 6: Managing self: A neuroscience lens into leader-manager behaviour by Ingra Du Buisson-Narsai
  • Background
  • Why understanding the brain is helpful for leader-managers
  • The nature of the human brain
  • The predictive brain
  • Your brain is a network
  • The current reality of our world at work
  • Towards neurally-aware leader-manager behaviour
  • Conclusion.
  • Chapter 7: Managing others: Creating a thinking environment and transforming meetings
  • Leader-manager as coach and thought partner
  • Kline's Thinking Environment - Thinking Pairs and Transforming Meetings
  • Giving catalytic attention - in Thinking Pairs
  • The Ten Components
  • The Thinking Environment meetings process
  • Conclusion
  • Part Three - Managing people
  • Chapter 8: Managing people: Motivation
  • The importance of values and motivation
  • Intrinsic and extrinsic motivation
  • Motivation theory and practice
  • Five major theories on motivation
  • Key motivating questions for you as leader-manager and your team
  • Working with intrinsic and extrinsic motivation
  • Conclusion
  • Chapter 9: Managing people: Coaching, mentoring and goal setting
  • Mentoring: a domain-specific expertise
  • The business coaching process
  • Setting SMART objectives
  • Working with the GROW Model
  • GROW Model coaching session
  • Conclusion
  • Chapter 10: Managing people: Delegation
  • First steps - hiring the right people
  • Delegation is developing your team
  • Conclusion
  • Part Four - Becoming a skilled communicator
  • Chapter 11: Managing difficult people and situations
  • Improving the effectiveness of your communication skills
  • What is the difference between personality and behaviour?
  • What do difficult people do?
  • Changing behaviour
  • Conclusion
  • Chapter 12: Assertive communication skills to negotiate behaviour change
  • What is assertiveness?
  • Blocks to communication
  • Five key assertiveness techniques
  • Conclusion
  • Part Five - Next-level leadership
  • Chapter 13: Understanding next-level leadership
  • Introduction
  • The volatile environment and its impact on leaders
  • Acquiring the mind-set of a next-level leader
  • The career progression ladder
  • The journey to next-level leadership
  • Conclusion
  • Chapter 14: Conclusion.
  • Bibliography
  • Endnotes
  • Index.