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|a HF5548.32
|b .R47 2002
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|a Research in e-service
|h [electronic resource] /
|c Guest editor Dr. Ko de Ruyter.
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260 |
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|a Bradford, England :
|b Emerald Group Publishing,
|c c2002.
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300 |
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|a 114 p.
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490 |
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|a International Journal of Service Industry Management. No. 5 ;
|v Vol. 13
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533 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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650 |
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|a Electronic commerce.
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650 |
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|a Service industries
|x Management.
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655 |
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4 |
|a Electronic books.
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700 |
1 |
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|a de Ruyter, Dr. Ko.
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710 |
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|a ProQuest (Firm)
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830 |
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|a International Journal of Service Industry Management.
|n No. 5 ;
|v v. 13.
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856 |
4 |
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|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=232165
|z Click to View
|