APA Citation

ProQuest (Firm), & de Ruyter, D. K. (2002). Research in e-service. Bradford, England: Emerald Group Publishing.

Chicago Style Citation

ProQuest (Firm), and Dr. Ko de Ruyter. Research in E-service. Bradford, England: Emerald Group Publishing, 2002.

MLA Citation

ProQuest (Firm), and Dr. Ko de Ruyter. Research in E-service. Bradford, England: Emerald Group Publishing, 2002.

Warning: These citations may not always be 100% accurate.