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02606nam a22003494a 4500 |
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EBC228362 |
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20200520144314.0 |
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030922s2004 nyu s 001 0 eng |
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|z 0814472052
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|a (MiAaPQ)EBC228362
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|a (Au-PeEL)EBL228362
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|a (CaPaEBR)ebr10120207
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|a (OCoLC)437146084
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|a MiAaPQ
|c MiAaPQ
|d MiAaPQ
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|a HD42
|b .S358 2004
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|a 650.1/3
|2 22
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100 |
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|a Scott, Gini Graham.
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245 |
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|a A survival guide for working with humans
|h [electronic resource] :
|b dealing with whiners, back-stabbers, know-it-alls, and other difficult people /
|c Gini Graham Scott.
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260 |
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|a New York :
|b American Management Association,
|c c2004.
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300 |
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|a 215 p.
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500 |
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|a Includes index.
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505 |
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|a When sweet revenge isn't so sweet -- Watch out for the eggshells -- Don' fight--find out! -- When to turn down the volume, or find someone else to do it -- When a problem spirals out of control -- Prepare for the worst-case scenario -- When nothing is the best solution -- Keep it clear, clear, clear -- Choosing your battles -- Watch out for confidences -- When you're not in the family -- Dealing with unearned praise -- The blame game -- Besting the betrayer -- Don't let them ethics you -- When someone wants to change the rules -- When there's a betrayer in the group -- Finders keepers--or not? -- Fraud happens -- The great communicator--not! -- Learning to let 'em go : the demanding client -- The give and take paradox -- When nothing seems to work, it's time to go legal -- Passing the responsibility buck -- Get out while you can -- When help turns to help!!!--get me out of this -- Beating the recommendation game -- Knowing when to back off : don't push a negotiation too far -- What to do when everything seems to be going wrong -- When to keep your cards to yourself -- Watch out for warning signs -- Don't resign yourself--redesign yourself -- Be a problem solver--theirs not yours -- Dealing with the boss from hell -- Mastering your survival skills -- What's your survival quotient? a self-assessment quiz.
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533 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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650 |
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|a Conflict management.
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650 |
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0 |
|a Interpersonal conflict.
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650 |
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0 |
|a Interpersonal relations.
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655 |
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4 |
|a Electronic books.
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710 |
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|a ProQuest (Firm)
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856 |
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|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=228362
|z Click to View
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