Continual service improvement manager : careers in IT service management /

Bibliographic Details
Main Author: Whapples, David, (Author)
Format: eBook
Language:English
Published: Wiltshire, England : BCS, 2015.
Series:BCS Guides to IT Roles
Subjects:
Online Access:Click to View
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100 1 |a Whapples, David,  |e author. 
245 1 0 |a Continual service improvement manager :  |b careers in IT service management /  |c David Whapples. 
264 1 |a Wiltshire, England :  |b BCS,  |c 2015. 
264 4 |c 2015 
300 |a 1 online resource (130 pages) :  |b illustrations, tables. 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
490 0 |a BCS Guides to IT Roles 
504 |a Includes bibliographical references and index. 
588 |a Description based on online resource; title from PDF title page (ebrary, viewed March 9, 2015). 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Information technology  |x Management. 
650 0 |a Support services (Management) 
655 4 |a Electronic books. 
776 0 8 |i Print version:  |a Whapples, David.  |t Continual service improvement manager : careers in IT service management.  |d Wiltshire, England : BCS, c2015   |h xii, 115 pages   |k BCS Guides to IT Roles   |z 9781780172248 
797 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=1825915  |z Click to View