Herding cats : a strategic approach to social media marketing /

One of the top marketing challenges that marketing managers and executives face today is to better understand social media and its promise as a marketing platform. The social media ecosystem, including traditional platforms such as Facebook and Twitter and upstarts such as Instagram and Snapchat, ha...

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Bibliographic Details
Main Authors: Rohm, Andrew., (Author), Weiss, Michael., (Author)
Format: eBook
Language:English
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014.
Edition:First edition.
Series:2014 digital library.
Digital and social media marketing and advertising collection.
Subjects:
Online Access:Click to View
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100 1 |a Rohm, Andrew.,  |e author. 
245 1 0 |a Herding cats :  |b a strategic approach to social media marketing /  |c Andrew Rohm and Michael Weiss. 
250 |a First edition. 
264 1 |a New York, New York (222 East 46th Street, New York, NY 10017) :  |b Business Expert Press,  |c 2014. 
300 |a 1 online resource (xv, 97 pages) 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
490 1 |a Digital and social media marketing and advertising collection,  |x 2333-8830 
500 |a Part of: 2014 digital library. 
504 |a Includes bibliographical references (pages 91-93) and index. 
505 0 |a 1. Who are you and why should we care? -- 2. Customer engagement -- 3. It's story time! -- 4. Creating your content -- 5. If content is king, then distribution is queen: how to manage your story across social media -- 6. Social media analytics: CSI meets advertising -- 7. Social media marketing best practices -- 8. The new front line -- Notes -- References -- Index. 
506 |a Access restricted to authorized users and institutions. 
520 3 |a One of the top marketing challenges that marketing managers and executives face today is to better understand social media and its promise as a marketing platform. The social media ecosystem, including traditional platforms such as Facebook and Twitter and upstarts such as Instagram and Snapchat, have evolved significantly over the past 10 years, so much so that keeping pace with the latest social media platforms can seem like herding cats. To help you craft a more strategic approach to your social media efforts, we provide a timeless perspective on how to create, manage, and measure social media content. We simplify the concept of branding and advertising fueled by social media to one that focuses on understanding your why (Chapter 1); fostering customer engagement (Chapter 2) through crafting your organization's unique story (Chapter 3); telling the story strategically via social media channels (Chapter 4); organizing for social media and managing, monitoring, and measuring your social media efforts as well as developing guidelines and governance policies for executing your social media strategy (Chapter 5); identifying key metrics and measuring performance through analytics (Chapter 6); learning from several social media best practice examples (Chapter 7); and understanding the extent of change brought on by digital and social media related to how you engage your customers (Chapter 8). This book is intended to provide the reader--whether an upper level undergraduate or MBA student, social media manager, brand manager, small business owner, corporate executive, or simply someone who wishes to better understand the intersection of business and social media-- important perspectives and frameworks on developing and managing an effective social media strategy. 
588 |a Title from PDF title page (viewed on August 4, 2014). 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Internet advertising. 
650 0 |a Social media. 
653 |a advertising 
653 |a analytics 
653 |a branding 
653 |a brand storytelling 
653 |a customer engagement 
653 |a customer relationship management 
653 |a digital marketing 
653 |a metrics 
653 |a social media marketing 
655 4 |a Electronic books. 
700 1 |a Weiss, Michael.,  |e author. 
776 0 8 |i Print version:  |z 9781606498385 
797 2 |a ProQuest (Firm) 
830 0 |a 2014 digital library. 
830 0 |a Digital and social media marketing and advertising collection.  |x 2333-8830 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=1719167  |z Click to View