Service desk and incident manager : careers in IT service management /
| Main Author: | |
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| Format: | eBook |
| Language: | English |
| Published: |
Wiltshire, England :
BCS The Chartered Institute for IT,
2014.
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| Series: | BCS Guides to IT Roles
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| Subjects: | |
| Online Access: | Click to View |
| Item Description: | Includes index. |
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| Physical Description: | 1 online resource (145 pages) : illustrations, tables. |
| ISBN: | 9781780172347 9781780172354 |