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01791nam a2200433 i 4500 |
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140719t20142014nju o 001 0 eng d |
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|z 9781118930267
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|a 9781118930281
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|a HF5415.335
|b .T744 2014
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0 |
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|a 658.812
|2 23
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1 |
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|a Trefler, Alan,
|e author.
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1 |
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|a Build for change :
|b revolutionizing customer engagement through continuous digital innovation /
|c Alan Trefler.
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| 264 |
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|a Hoboken, New Jersey :
|b Wiley,
|c 2014.
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| 264 |
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4 |
|c 2014
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| 300 |
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|a 1 online resource (191 pages)
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| 336 |
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|a text
|2 rdacontent
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| 337 |
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|a computer
|2 rdamedia
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| 338 |
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|a online resource
|2 rdacarrier
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| 500 |
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|a Includes index.
|
| 588 |
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|a Description based on online resource; title from PDF title page (ebrary, viewed July 16, 2014).
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| 590 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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| 650 |
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|a Consumer satisfaction.
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| 650 |
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|a Customer services.
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| 655 |
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4 |
|a Electronic books.
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| 776 |
0 |
8 |
|i Print version:
|a Trefler, Alan.
|t Build for change : revolutionizing customer engagement through continuous digital innovation.
|d Hoboken, New Jersey : Wiley, c2014
|h xiii, 175 pages
|z 9781118930267
|
| 797 |
2 |
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|a ProQuest (Firm)
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=1693592
|z Click to View
|