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Superior customer value : strategies for winning and retaining customers /

Bibliographic Details
Main Author:	Weinstein, Art, (Author)
Format:	eBook
Language:	English
Published:	Boca Raton, Florida ; London, [England] ; New York : CRC Press, 2012.
Edition:	Third edition.
Subjects:	Customer services > Management. Electronic books.
Online Access:	Click to View

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