|
|
|
|
LEADER |
00582cam a2200181 7i4500 |
001 |
0000027027 |
005 |
20111028090000.0 |
020 |
0 |
0 |
|a 9780814416419
|
090 |
0 |
0 |
|a B 658.31245
|b EVE
|
100 |
1 |
0 |
|a Evension, Renee
|
245 |
1 |
0 |
|a Customer services training 101 :
|b quick and easy technique that get great results.
|
250 |
0 |
0 |
|a 2nd ed..
|
260 |
0 |
0 |
|a Broadway, New York:
|b American Management Association,
|c 2011.
|
300 |
# |
# |
|a 230p.
|
650 |
0 |
0 |
|a Customer relations
|
650 |
0 |
0 |
|a Customer services
|
650 |
0 |
0 |
|a Employess --
|x Training
|
999 |
|
|
|a B000029408
|b Book
|c Book
|e Business Information Centre
|