Completeness : quality for the 21st century..

Bibliographic Details
Main Author: Crosby
Format: Book
Published: New York: Plume Book, 1992.
Subjects:
LEADER 00519cam a2200169 7i4500
001 0000003981
005 19991025090000.0
002 ##000005420
020 0 0 |a 0-452-27024-3  
090 0 0 |a B 658.562   |b CRO 
100 0 0 |a Crosby  
245 0 0 |a Completeness :   |b quality for the 21st century.. 
260 0 0 |a New York:   |b Plume Book,   |c 1992. 
300 0 0 |a 251 p.. 
500 0 0 |a Origionally published : New York, N.Y., U.S.A. : Dutton, 1992 
650 0 0 |a Total quality management  
999 |a 0000006248  |b Book  |c Open shelf  |e Business Information Centre