APA Citation

Crosby. (1992). Completeness: Quality for the 21st century. New York: Plume Book.

Chicago Style Citation

Crosby. Completeness: Quality for the 21st Century. New York: Plume Book, 1992.

MLA Citation

Crosby. Completeness: Quality for the 21st Century. New York: Plume Book, 1992.

Warning: These citations may not always be 100% accurate.