Moving Further on Civil Service Reforms in Ethiopia : Findings and Implications from a Civil Service Survey and Qualitative Analysis
This report identifies key challenges facing the Ethiopian civil service today and suggests avenuesfor further reforms. Ethiopia’s civil service has so far developed at a rapid pace and faces anumber of constraints, challenges, and new or expanding...
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| Language: | English |
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World Bank, Washington, DC
2019
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| Online Access: | http://documents.worldbank.org/curated/en/981311547566282423/Moving-Further-on-Civil-Service-Reforms-in-Ethiopia-Findings-and-Implications-from-a-Civil-Service-Survey-and-Qualitative-Analysis http://hdl.handle.net/10986/31206 |
| Summary: | This report identifies key challenges
facing the Ethiopian civil service today and suggests
avenuesfor further reforms. Ethiopia’s civil service has so
far developed at a rapid pace and faces anumber of
constraints, challenges, and new or expanding demands.
Continuing reform efforts and building on past achievements
is critical for the successful implementation of Ethiopia’s
Growth and Transformation Program (GTP II). While the past
two decades have seen important achievements made, the
government seeks to further strengthen its economic
governance and service delivery.The analytic effort that
this report reflects was triggered by a request from the
Ministry ofPublic Service and Human Resource Development
(MPSHRD). The Ministry sought to identify challenges and
options to target and pursue further reforms and efforts to
strengthen the civil service and its contributions to
service delivery. The report is based on several sources:
(i) the Ethiopian Civil Servants Survey (ECSS), which was
undertaken in June through September 2016 and targeted
professional level staff and directors or heads of federal
ministries or agencies, regional bureaus, and woreda
offices; (ii) a series of key informant interviews with
officials and stakeholders, as well as focus group
discussions with members of ‘Public Wings’; and (iii)
administrative data and information, e.g. concerning the
number of civil servants, as wellas salaries and benefits.
The focus is on five key service delivery sectors:
agriculture, education, health, revenue collection, and
trade—all critical areas for state activity. The analysis
encompasses an assessment of previous and ongoing reforms,
and takes a look at the constraints and overall quality of
current management practices. Where possible, the report
also compares the civil service in Ethiopia to that of other
countries, based on information gathered from similar
surveys and other comparative information. |
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